Private AI Helper Setup

Private AI help, set up for real people.

Offline Helper is a done-for-you, local-first setup service for families and older adults who want a useful AI assistant on their own computer — with patient teaching and plain-English privacy.

Proof of concept: a 68-year-old mother who always wanted to write her memoir started immediately with her AI writing assistant — then called to say thank you for the motivation, focus, and beautifully edited chapters.

Plain-English guidance Local AI model option No token sharing in docs

Built for families who want AI without becoming tech support.

The first customer is often an adult child, caregiver, teacher, or community helper who wants safe AI support for someone who does not want a complicated setup.

For older adults

A gentle helper for drafting messages, organizing thoughts, explaining confusing text, staying on task, and making creative projects like memoir writing feel possible.

For adult children

A safer path than handing a parent a random chatbot account and hoping they understand privacy settings, scams, and limitations.

For community helpers

A practical way to bring local-first AI support into classrooms, churches, nonprofits, coaching, and small organizations.

What we set up.

Phase 0 is intentionally human-led. We learn what breaks, keep the safety steps careful, and only automate what proves repeatable.

Readiness check

We confirm the Mac, internet connection, permissions, and customer goals before changing anything.

Local AI brain

We install or verify Ollama and a practical local model so the assistant can run on the customer’s computer.

Friendly assistant profile

We configure a simple assistant personality with plain-English safety guidance and realistic boundaries.

Optional phone chat

If requested, we connect a familiar chat app and explain clearly which parts are local and which are not.

Handoff and support

The customer sends a test message, receives a handoff guide, and learns how to turn remote support off.

Honest privacy beats hype.

Offline Helper should never claim “100% offline” when phone messaging, cloud backup, email, or other internet services are used. The promise is local-first, careful setup, and plain-English boundaries.

Safety boundaries

  • No medical, legal, financial, crisis, or emergency decision-making.
  • No public exposure of the local AI model.
  • No passwords, bot tokens, or recovery keys pasted into documents or chat logs.
  • Remote support requires explicit consent and can be turned off.

Market-research-backed pilot pricing.

Public competitor research showed families already pay for trusted senior tech help. Offline Helper keeps the pilot simple: a free fit check first, then payment only if the setup is a good match.

Step 1

Free fit check

Free 10–15 min

A short call to confirm goals, device readiness, privacy concerns, and whether a local-first AI setup is realistic.

  • Who the helper is for
  • Mac/device readiness
  • Top use case: memoir, letters, learning, planning, or everyday questions
  • Plain-English local versus cloud explanation

No payment before fit check. If it is not a good fit, we say so kindly.

Book a free fit check
For loved ones

Family Setup

$249 pilot

Best when an adult child, spouse, or caregiver wants the setup to feel safe, dignified, and easy to support.

  • Everything in Starter Setup
  • Caregiver/loved-one onboarding
  • Consent and support-boundary walkthrough
  • Simple support handoff sheet
  • 30-minute follow-up session

Payment only after fit check. No one is routed to checkout until the goals, device, and consent path are clear.

Set up for a loved one

Research loop before we overbuild.

Every Facebook reply, fit check, paid setup, abandoned checkout, and support question becomes a redacted UX/UI signal. We improve copy, pricing, accessibility, and automation only after patterns repeat.

Capture consented signals

Use a short consent note and survey. Do not collect passwords, tokens, or private documents.

Validate privacy

The research script checks for missing consent and obvious secret-like text before reports are generated.

Pick one UX change

Weekly reports identify top friction, price reaction, accessibility needs, and the next experiment.

The MVP is sellable as a service today.

The first product is a human-led setup package, not a fake self-serve checkout. A free fit check protects the customer, then a confirmed-fit buyer can pay by Stripe Checkout, Jim tap-to-pay, or Jim mobile invoice.

1. Fit check first

Confirm goals, Mac readiness, consent, and local-versus-cloud understanding before asking for payment.

2. Take confirmed-fit payment

Create a Stripe Checkout payment URL for remote customers or use Jim tap-to-pay/mobile invoice for in-person and phone-assisted buyers.

3. Fulfill and learn

Send the confirmation, add the fulfillment queue row, run the service checklist, deliver the handoff, and log one redacted research signal.

Want to try a careful pilot setup?

We are looking for a small number of friendly pilot families and community helpers. The best fit is someone with a Mac who wants AI help but does not want to become technical. Join the research list if you are interested but not ready to pay yet.